Managing Your Onshape Government Enterprise Subscription

The following functionality is currently unavailable in Government Enterprise subscriptions. All other functionality is similar to the Onshape Enterprise subscription.

• Onshape Mobile apps

• The App Store (accessed from the main toolbar) is available for private Enterprise-specific applications, but third-party applications are not available

• App Store dev portal (accessed from the user's My account menu)

• Refer a friend (accessed from the Help menu)

• Public documents (accessed from the Documents page) and Public filter (accessed from the Documents page Filter list)

• Link sharing and Public documents (both accessed from the Share dialog)

Users can share documents with each other and with teams in the enterprise.

• Transfer ownership between enterprises only (accessed from the document's right-click context menu on the Documents page)

• Subscription, Payment options, and Payment history (accessed from the user's My account > Profile page)

• Onshape Arena integration (accessed from the user's My account > Enterprise settings page)

• Simulation

• Thickness analysis

• CAM Studio

When you first sign in, the following alert is displayed. This alert is shown whenever a new browser tab/ URL in the Government Enterprise is accessed:

Additionally, the left side of the footer on all Government Enterprise pages displays Onshape Government (US):

Once signed in to your Government Enterprise account, you see primary areas of access:

• Activity - Browse all Onshape activity of your Government Enterprise users from simple changes made to documents, to viewing and responding to comments, and even viewing the differences (diffs) between versions of documents. If you are not an administrator of your Government Enterprise account, you see only your own Activity stream. See Monitoring User Activity.
• Documents - Access the Documents page. See Documents Page.
• Analytics - Onshape provides dashboards for a variety of categories of information. Each user sees and has access to only the reports that their Global permissions allow. The main page lists off the dashboards available to you depending on the Global permissions associated with your account. See Analytics.

All users in an enterprise have access to User account settings and also have view access to the enterprise settings. The Administrator has the ability to make changes to the subscription (and app subscriptions) and edit some enterprise settings.

The Account menu is located in the upper-right corner of the interface. The icon for the Account menu may look like this: , with your user name to the right. From this menu you can access:

• My account - Manage and maintain your Onshape account, set preferences, notifications settings, security, and more. See My account settings for detailed information.
• Enterprise settings - View the account settings for your enterprise. See Company/Classroom/Enterprise settings for more information.
• View support tickets - View any support tickets you have submitted. If you want to submit a support ticket, look in the Help menu (the icon to the right of your name in the upper-right corner of the interface). See Viewing support tickets for more information.
• View in dark mode - Toggles the dark mode theme on. Dark mode is a low luminance color scheme mainly featuring light elements on dark backgrounds. Dark mode is a limited feature available in Part Studios, Render Studios, Assemblies, and the App Store. It is currently not available in Drawings, PCB Studio and Enterprise analytics, though the toolbars and menus surrounding the main graphics area are displayed in dark mode.

  When toggled off, the color scheme returns to the default light mode featuring dark elements on light backgrounds.

  View in dark mode is session-specific. The toggle resets to the original light mode theme after signing out. To have the dark mode theme persist after signing out, apply it via My account > Preferences > Theming.

• Sign out - Sign out of and close your Onshape session.

Users cannot downgrade from the Onshape Government Enterprise plan to another plan.

If a user cancels their account, they are removed from the Government Enterprise.

For any additional questions, please contact an Onshape representative. See Reaching support below.

Onshape is here to help you. Contact our Support team the same way you normally would:

1. Click the in the top right corner of the interface and select Contact Support.

   You are able to ask a question, suggest an enhancement, or report an issue.

2. If you choose to share your document with Support, the Onshape Support team can help you in real-time. All Onshape Government enterprise support personnel are US persons.