App Store FAQs

Use the search box in the app store: type in any part of an app name or type, and the Elasticsearch will return, for example “MasterCAM” when you type “CAM”.

For help with an application, check the specific app provider's link provided at the bottom of their app store listing. If you have billing questions, contact Onshape Support.

Use the Improvement request feature of the Onshape Forum to request a particular app or type of app.

If you are creating applications or programatic functions that use Onshape, we provide an application programming interface (API) as a means for integration. First, navigate to our developer portal where you must sign a developer agreement. Once the agreement is signed, you will have access to the API explorer through the Onshape App store.

For examples on how the Onshape API works though JavaScript or Python, see the Onshape public repositories on GitHub.

If you have more questions about the Onshape API, you can contact the Onshape Partner Development team.

Contact the Onshape Partner Development team, https://www.onshape.com/partners/apply.

Sign in to the Onshape App Store (https://appstore.onshape.com/) and select the My Apps filter (on the left) to see which apps you've purchased.

You can also sign in to your Onshape account (https://cad.onshape.com/), click the plus sign menu at the bottom left corner of the page (in a document). From there, select Add Application to view the list of applications you have purchased. Alternatively, navigate to My account > Applications and view your applications there.

Yes, the owner of a company in Onshape has the ability to purchase multiple seats of an app subscription and then specify the users who are able to use those seats, with the exception of Light users, who are excluded from using app subscription licenses. One-time purchase apps, however, must be purchased separately per user.

When an Onshape document that uses an integrated app is shared with another user who also has that app, both users are able to see the tabs related to that app.

Yes, once canceled through the Onshape App Store, your subscription will be canceled at the end of the current billing cycle. You can also immediately revoke Document access from an app.

In your Onshape account, navigate to My account > Applications and click Revoke for the app.

Yes, in the App store, click the Reactivate button below the canceled app.

The first thing to understand is that only Integrated apps are visible inside the Onshape interface. After you purchase an Integrated app in the Onshape App Store (or sign up for a free app):

1. Sign in to your Onshape account (https://cad.onshape.com/).
2. Open the document with which you want to use the app.
3. Click the plus menu at the bottom of the window and select Add Application.
4. If you have more than one app available, select the one to use with the currently opened document.
5. The first time you use an app, you'll be prompted to authorize the app to access the data in your Onshape document.

After authorizing access, the Integrated app is visible in your document, as a tab, and that tab automatically opens.

For Connected Cloud and Connected Desktop apps, you will need to access Onshape through those apps by first signing in to the app in a separate browser window (or opening the app on your machine).

Yes.

The user with whom you shared the document will see a message explaining why they are not able to see the app data and suggesting they purchase it, if desired.

Not at this time.

Contact the provider of that app.

Contact Onshape Support directly from the Contact Support tool on the Documents page, or from within a document.

Onshape will not share your personal information with an app provider unless you have explicitly agreed to provide such information to that provider. To find out how an app provider shares your information with other parties, refer to the terms and policies for that provider's product. You are given an opportunity to review those terms and policies before purchasing or otherwise acquiring the app.